Michele Courton Brown is a seasoned executive with more than two decades of experience in leading, managing, and providing strategic direction to philanthropic, corporate, and nonprofit organizations.
Brown is currently the Chief Executive Officer of Quality Interactions, a leading provider of cultural competency training for the healthcare industry. The company trains healthcare professionals to communicate with and care for diverse patient populations to improve patient experience, health outcomes, and financial results. Prior to joining Quality Interactions, she was the Chief Operating Officer of The Efficacy Institute, a national education reform organization, where she oversaw operations and was engaged in program expansion, client relations, marketing, and the formation of strategic partnerships.
In the realm of philanthropy, Brown was a senior vice president and national practice director for Bank of America’s Philanthropic Management Group, where she provided advice to high networth clients and served as a subject matter expert. While working at Bank of America, she served as a market director, leading a multi-state team of professionals who served the client service, fiduciary, administrative, and philanthropic advisory needs of high net-worth individuals, families, foundations, and nonprofit institutions, with combined assets of $6 billion.
She was president of the FleetBoston Financial Foundation, which contributed over $25 million annually to charitable endeavors. Previously, she was Executive Director of Corporate Contributions for BankBoston and Executive Director of The Travelers Insurance Companies Foundation. A frequent writer and speaker on charitable giving, Brown co-authored Just Money: A Critique of Contemporary American Philanthropy.
Brown has served on the boards of numerous local and national nonprofit boards as a director of the Boys and Girls Clubs of Boston, Judge Baker Children’s Center, Museum of African American History, YouthBuild USA, and City Year Boston.
She earned a B.A. in Economics from Boston University, where she is completing a M.S. in Health Communication. She currently lives in Boston, Massachusetts with her husband Philip Brown and their two sons.