Vice President Business Transformation and Chief Digital Officer – Americas Region
Mercedes-Benz Financial Services USA, LLC
Rodolfo Dominguez is currently the Vice President of Business Transformation and Chief Digital Officer of the Americas region for Mercedes-Benz Financial Services. In this role, he leads a team of more than 90 employees and is responsible for accelerating the company’s vision of providing a first-class digital experience for dealers and customers by fostering a culture of collaboration and innovation, optimizing processes, and accelerating the adoption of emerging technologies. He is also a member of the Daimler Financial Services Americas region executive leadership team.
Prior to his current position, he worked as the Vice President of Enterprise Portfolio Management, where he was responsible for overseeing the prioritization and execution of strategic enterprise-wide initiatives including the Nexus, a large-scale transformational program, which delivered an innovative technology solution to replace the company’s core contract management systems, enhancing service to customers and dealers and establishing the foundation for digital expansion in the future.
Dominguez has held several roles of increasing responsibility throughout his career, leading teams in the United States, Canada and Mexico. These have included VP Global Products Processes and Systems, President and CEO of Mercedes-Benz Financial Services Canada and Business Center Director in Canada. Before joining the company in 1996, Dominguez worked for Hussmann Refrigeration and KPMG in Mexico.
Dominguez earned a master’s degree in Information Technologies and Business Administration and a bachelor’s degree in Accounting with a Certified Public Accountant designation from the Instituto Tecnologico Autonomo de Mexico. Dominguez is passionate about giving back to the community, currently serving as the Michigan Chapter President of the Association of Latino Professionals for America. He also works with at risk students as a volunteer with Junior Achievement. As a champion of diversity, Dominguez is dedicated to creating an inclusive environment for all employees, most recently serving as the executive sponsor for the first LGBTQ event at the company’s corporate headquarters.